Enterprise
Offline bug reporting for enterprise and NDA teams
BugBundler is designed for secure organizations that need reproducible bug reports without SaaS upload pipelines.
- No outbound connection to capture
- Works air-gapped
- No admin rollout required
Built for restricted environments
- Capture workflow continues without internet access.
- No vendor-hosted storage for captured bug data.
- Share reports through approved internal channels.
Why offline capability changes the procurement conversation
Cloud bug-reporting tools tend to fail enterprise review for the same three reasons: the vendor becomes a processor of whatever appears on screen, report content crosses borders in ways the DPA has to account for, and the tool simply doesn't function on segmented networks where outbound SaaS traffic is blocked.
A local-first capture model removes all three at once. Because report content is generated and stored on the reporter's machine, there is no vendor-side store of screenshots, DOM snapshots, or console and network logs to assess, and nothing to describe as a cross-border transfer of that content.
What works without a network, and what doesn't
We'd rather be precise than oversell this, because "offline" gets used loosely in this category.
- Works offline: screenshot capture, area selection, annotation, console and network collection, DOM and storage snapshots, and exporting the finished HTML report.
- Needs connectivity: initial sign-in, seat and workspace management, and syncing shared report templates or custom fields. These are account operations, not capture operations.
- Never needs connectivity: opening an exported report. The file is self-contained and renders in any browser with no login and no extension installed.
Fit for NDA and client-confidential work
Agencies and consultancies working under NDA usually cannot route a client's screen through a third-party recorder, even a reputable one. Because the report is a file rather than a link to a vendor workspace, it travels through channels the client has already approved — internal ticketing, an existing file share, or encrypted email — and it can be deleted by deleting the file.
Sensitive fields are masked before they reach the report:
passwords, card fields, and elements you tag or match with your own
selectors are redacted in the screenshot and the DOM snapshot alike,
and captured keys matching patterns such as
token, secret, session, and
api_key are replaced with a mask. Browser storage is
excluded from capture by default. See
privacy-first bug reporting
for how the redaction rules work.
Rollout and administration
- Installed as a standard Chrome extension, so it can be deployed through existing browser management policy rather than a bespoke agent.
- Shared report templates and custom fields (dropdown or free text) are configured once per workspace, which keeps reports consistent across teams and captures the metadata your triage process expects.
- Severity is recorded on each report as critical, high, medium, or low.
- Seat-based licensing with a 5-seat minimum and volume tiers; see pricing. Evaluations start with a 30-day free trial without a credit card.
For your security review
Account, workspace, and billing data is processed exclusively in EU regions — Cloud Functions in Finland (europe-north1) and Firestore in Stockholm, Sweden (europe-north2) — with TLS in transit and Google Cloud default encryption at rest. The extension contains no analytics or session-replay SDKs. BugBundler has not completed a SOC 2 or ISO 27001 audit; Compliance sets out the current status honestly, and a Data Processing Agreement is available for organizations that need one.
Try it behind your own firewall
The honest test is one bug on a restricted machine
Capture on the network you actually work on, with the restrictions you actually have, and see whether anything is missing.